I’ve seen many accessibility programs or disability inclusion cultures described as a dumpster fire. A toxic accessibility culture doesn’t just harm your disabled customers—it could cost your organization millions.
I’ve seen how poor accessibility practices can devastate organizations. This isn’t about casting blame; it’s about learning how to spot the signs of a failing accessibility culture and turning it around before it’s too late.
From disregarding basic accessibility guidelines to ignoring the voices of disabled employees, the signs of a toxic culture are clear. But it doesn’t have to stay that way. By fostering empathy, engaging leadership, and getting a roadmap towards compliance you can transform your accessibility culture and avoid the disaster waiting to happen.
Want to know more about how to fix a toxic accessibility culture? My latest article provides in-depth insights.