All jobs have up and down cycles. Try these steps to get back on the upswing when you are on a down cycle in your accessibility journey. Authors note: Because of Medium’s refusal to address its accessibility issues for both authors…
Why accessibility bugs are a good thing and how to handle them
Hint: “fix the bug” is probably the least important item on the list It is incredibly common when I do accessibility podcasts, I am asked, “what does accessibility success look like to you?” I, perhaps oddly, count beginning to get…
An accessibility review of the new Medium site
At the beginning of February, Medium launched a new format. I have highlighted Medium’s lack of concern over severe accessibility problems in a previous article and many LinkedIn posts and private messages to people who work for Medium. These issues entirely block…
Many accessibility problems would be solved if business did three things
Three adjustments to the way we do business could vastly improve the world for people with disabilities I’ll be honest, most of the time, when I do panels or talks on accessibility, I recycle a fair amount of old material.…
The ADA lawsuit settlement involving an accessibility overlay
What the settlement agreement included, and what does it mean for the industry? Eyebobs’ is an online glasses company that was sued for not meeting accessibility requirements by a blind plaintiff in January 2021. “Accessibility” refers to whether or not…
What the Department of Justice / Rite AID settlement agreement means to designers
TL;DR — if you don’t pay close attention to accessibility, you are effectively committing professional malpractice. On November 1, 2021, the Department of Justice published a settlement agreement it entered into with the nationwide pharmacy chain Rite Aid specifically concerning the inability…
A tale of two retailers — a disability inclusion story
Lowes went all in to include deaf employees. Sprouts Market did the opposite. Here is how that has worked out for both companies. Sprouts Farmer’s Market Three d/Deaf applicants applied for jobs at Sprouts and were selected for interviews. The…
Can I go to beta with an inaccessible product?
The more important question is, why would you want to do that? I get asked the question, “Can I go to beta without being accessible?” frequently. This question usually comes outside of my employment situation, most often from companies that…
How to avoid Twitter’s latest accessibility mistakes
Good accessibility programs include things that go above and beyond just compliance with the WCAG guidelines In June of 2020, I wrote about Twitter’s attempt to rely entirely on volunteers for accessibility testing, culmunating in a public outcry over the release of…
Making chatbots accessible
Chatbots are everywhere online customer service is necessary. However, few are accessible to people with disabilities. Anything a company can shift from an employee to a computer saves them money. That is why many retail companies are now using chatbots…