Every person sitting through your accessibility presentation is silently asking the same question: “What’s In It For Me?” They may not say it out loud. They may even agree with you in principle. WIIFM might be hidden in other thoughts,…
The Faces Age Verification Cannot Read
TL;DR: Half of U.S. states now require online age verification, and the systems doing the verifying were not built with disabled faces in mind. Age verification is having a moment in the United States. Half the states now require it…
GAAD 2026: Not Much to Celebrate, Yet
Tomorrow is Global Accessibility Awareness Day. If you are expecting a post full of colored banners, virtual events, and “let’s raise awareness!” energy, keep looking, this is not that post. Disability advocates across the US are exhausted, and we have…
Know Your Accessibility Testers Before You Need To
Most accessibility managers have a vague sense of who their strongest team members are and, similarly, who the weakest are. Vagueness stops being good enough the moment a layoff list lands on your desk or a high-stakes audit is staffed…
You can’t audit your way into accessibility culture change
Accessibility audits play a clear and useful role in modern software development, yet teams often assign them far more influence to them than they can realistically deliver. Audits occur at the end of the software development lifecycle, after product decisions…
Two SDNY Decisions in One Week Show Courts Are Done Messing around with Questionable Accessibility Litigation
Courts in SDNY have been showing their impatience with repetitive, cookie-cutter accessibility lawsuits for years. Two decisions from the Southern District of New York were issued last week. Together, they send a message that the accessibility field has needed to…
Locked Out: Why OTP and 2FA Often Fail Users with Disabilities
Two-factor authentication (2FA) and one-time passwords (OTPs) have become cornerstones of digital security. For most users, they are a minor inconvenience: a quick glance at a phone, a tap of a button, and they are in. For millions of users…
Getting Developers to Care about Accessibility: Carrots and Sticks
Most developers aren’t intentionally hostile to accessibility. They just weren’t taught about its importance. Plus, change is hard. Building accessibility into an inaccessible organization requires more than a style guide or a WCAG checklist. Successful change requires understanding what actually…
Why you shouldn’t trust the people who built your inaccessible site to fix it
You commissioned a website. The agency delivered. The site contains blood, sweat, tears, and no small amount of your organization’s money. And then, you find out about Title II. Alternatively, you may receive a demand letter. The agency that built…
Accessibility and Usability: Inline Field Validation vs. Constantly Active Submit Button
User researchers have exhaustively explored the pros and cons of having the submit button active throughout form entry versus validating each field before allowing the user to proceed, and only exposing the submit button when there is a valid value…