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Multi-award winning values-based engineering, accessibility, and inclusion leader

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Category: Consulting and Services

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Procuring accessible goods and services — two alternatives

Posted on: March 12, 2022 April 12, 2022 Written by: Sheri Byrne-Haber
Whether accessible goods are procured is critical to the success of accessibility programs This article is not legal advice. This is a general opinion article and should not be relied upon for any legal situation. Always consult an attorney who…
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Accessibility Charlatans

Posted on: December 9, 2020 February 9, 2021 Written by: Sheri Byrne-Haber Comments: 0
You might be dealing with an accessibility charlatan if they have a pattern of doing any of these things. Many IT and diversity/inclusion professionals are now advertising themselves as digital accessibility subject matter experts without any relevant credentials or experience. Any time…
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Starting an Accessibility Consultancy

Posted on: January 21, 2020 January 28, 2020 Written by: Sheri Byrne-Haber Comments: 0
You may want to do this because it makes business sense for you, Or you may NEED to do this because of AB5 Nothing I write should EVER be construed as legal advice. But here are the steps I am…
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Vetting accessibility vendors

Posted on: January 16, 2020 January 27, 2020 Written by: Sheri Byrne-Haber Comments: 0
It’s your money — make sure you spend it with organizations who are actually qualified to do the work It used to be there were just a handful of major accessibility vendors in the game. SSB Bart Group (now Level…
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Recent Posts

You can’t audit your way into accessibility culture change

Accessibility audits play a clear and useful role in modern software development, yet teams often assign them far more influence to them than they can realistically deliver. Audits occur at the end of the software development lifecycle, after product decisions…
Continue reading “You can’t audit your way into accessibility culture change”…

Think About What You Feed Into Generative AI BEFORE The Demand Letter Arrives

You have been using generative AI to do your job better. You asked it to turn a 300-line bug spreadsheet into a readable executive summary for your leadership team. You used it to draft test plans for a new procurement…
Continue reading “Think About What You Feed Into Generative AI BEFORE The Demand Letter Arrives”…

Two SDNY Decisions in One Week Show Courts Are Done Messing around with Questionable Accessibility Litigation

Courts in SDNY have been showing their impatience with repetitive, cookie-cutter accessibility lawsuits for years. Two decisions from the Southern District of New York were issued last week. Together, they send a message that the accessibility field has needed to…
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Locked Out: Why OTP and 2FA Often Fail Users with Disabilities

Two-factor authentication (2FA) and one-time passwords (OTPs) have become cornerstones of digital security. For most users, they are a minor inconvenience: a quick glance at a phone, a tap of a button, and they are in. For millions of users…
Continue reading “Locked Out: Why OTP and 2FA Often Fail Users with Disabilities”…

Getting Developers to Care about Accessibility: Carrots and Sticks

Most developers aren’t intentionally hostile to accessibility. They just weren’t taught about its importance. Plus, change is hard. Building accessibility into an inaccessible organization requires more than a style guide or a WCAG checklist. Successful change requires understanding what actually…
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Why you shouldn’t trust the people who built your inaccessible site to fix it

You commissioned a website. The agency delivered. The site contains blood, sweat, tears, and no small amount of your organization’s money. And then, you find out about Title II. Alternatively, you may receive a demand letter. The agency that built…
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Eight Skunkworks Projects That Advance Accessibility Without Approval

The term “skunkworks” comes from Lockheed Martin and originally referred to a secretive team building experimental aircraft during World War II. These days, it’s tech shorthand for small, scrappy groups that work independently and solve problems faster by skipping formal…
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Embedding Accessibility SMEs in Remote Teams

The longer I work in accessibility, the more convinced I become that organizational structure is what determines whether accessibility efforts succeed or stall. Intent is merely a small component of success. Companies love centralizing accessibility teams, until time zones, handoffs,…
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The Many “Blindnesses” of Neurodivergence That Have Nothing To Do With Sight

When people hear the word “blindness,” they often think of vision loss. But for many neurodivergent people, the word describes something entirely different. Neurodivergent “blindness” is a functional gap characterized by difficulty processing certain types of information in real-time, even…
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When “Neutral” Isn’t Really Neutral: 12 Everyday Practices That Disproportionately Impact People with Disabilities

Policies don’t need to mention disability to be discriminatory and ableist. Many systems, requirements, and social norms present as “equal treatment” while quietly erecting barriers that disproportionately exclude people with disabilities. This exclusion isn’t always malicious or even intentional. However,…
Continue reading “When “Neutral” Isn’t Really Neutral: 12 Everyday Practices That Disproportionately Impact People with Disabilities”…

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