Accessibility audits play a clear and useful role in modern software development, yet teams often assign them far more influence to them than they can realistically deliver. Audits occur at the end of the software development lifecycle, after product decisions…
Think About What You Feed Into Generative AI BEFORE The Demand Letter Arrives
You have been using generative AI to do your job better. You asked it to turn a 300-line bug spreadsheet into a readable executive summary for your leadership team. You used it to draft test plans for a new procurement…
Two SDNY Decisions in One Week Show Courts Are Done Messing around with Questionable Accessibility Litigation
Courts in SDNY have been showing their impatience with repetitive, cookie-cutter accessibility lawsuits for years. Two decisions from the Southern District of New York were issued last week. Together, they send a message that the accessibility field has needed to…
Locked Out: Why OTP and 2FA Often Fail Users with Disabilities
Two-factor authentication (2FA) and one-time passwords (OTPs) have become cornerstones of digital security. For most users, they are a minor inconvenience: a quick glance at a phone, a tap of a button, and they are in. For millions of users…


