User research has been whacked in the most recent rounds of tech layoffs
Do you know what that means?
The limited amount of research that has been going on with people with disabilities has been severely curtailed
20 % of your users have disabilities. You think you don’t have users with disabilities? Surprise, you do, you just don’t know it.
If you are excluding these individuals from your research, then you are not doing research.
Alt: If you aren’t doing user research with users with disabilities, you aren’t doing real user research.