Two technology professionals standing at a large monitor, looking at user journeys

Getting Developers to Care about Accessibility: Carrots and Sticks

Most developers aren’t intentionally hostile to accessibility. They just weren’t taught about its importance. Plus, change is hard. Building accessibility into an inaccessible organization requires more than a style guide or a WCAG checklist. Successful change requires understanding what actually…
Paper wire frame of a generic website

Why you shouldn’t trust the people who built your inaccessible site to fix it

You commissioned a website. The agency delivered. The site contains blood, sweat, tears, and no small amount of your organization’s money. And then, you find out about Title II. Alternatively, you may receive a demand letter. The agency that built…
AI-generated image of a hand against a dark background, holding a circle containing a light blue checkmark against a dark background.

Accessibility and Usability: Inline Field Validation vs. Constantly Active Submit Button

User researchers have exhaustively explored the pros and cons of having the submit button active throughout form entry versus validating each field before allowing the user to proceed, and only exposing the submit button when there is a valid value…
The secret to great accessibility is never be satisfied. That's how you continue to improve.

The secret to great accessibility is never be satisfied. That’s how you continue to improve.

It seems appropriate on International Day of People with Disabilities to reflect on what makes great accessibility. It’s important to remember that accessibility is not a box to check or a one-time effort. Great accessibility is an ongoing commitment rooted…
turnover is the largest organizational that is not tracked in any cost centre. This hidden cost can frequently be prevented. But first, you have to be aware of this cost and monitoring it.

turnover is the largest organizational that is not tracked in any cost centre. This hidden cost can frequently be prevented. But first, you have to be aware of this cost and monitoring it.

Every week, well-known employment lawyers post articles about current litigation where organizations discriminated against people with disabilities and thus they left the company under the concept known as “constructive discharge.” Constructive discharge, as defined by the EEOC, is “when a…
A male adult operating a laptop on a desk. Photo by Christin Hume on Unsplash

What people should know BEFORE writing articles or creating products about accessibility

I read a lot of articles about accessibility, and also try out a lot of accessibility-related products. Some of them are very, very good. Others are cringe-worthy. These are the signs that I use to determine which to read to…

You said I made you feel uncomfortable because I complained about disability discrimination?

When people with disabilities speak out about discrimination, it’s not to make others uncomfortable—it’s to shine a light on injustices that are frequently overlooked or ignored. The discomfort you feel hearing about these issues is a fraction of what we…