One of the most insidious forms of ableism is denying that disability discrimination exists. When people say, “Oh, we treat everyone the same,” they miss the point by a mile. Equal treatment doesn’t mean equitable treatment, and it certainly doesn’t…
Never Say to a Person with a Disability What You Wouldn’t Want Said to Yourself
When interacting with someone with a disability, it’s critical to consider the impact of your words. Often, well-meaning comments like “What happened to you?”, “Good for you!”, or “I can’t believe you’ve accomplished so much” are intended to be supportive.…
Toxic Accessibility Frequently Starts with a Lack of Executive Support
When leaders don’t prioritize accessibility, those inactions speak way louder than any words they might say. People always want to claim that they are doing good, but those words are meaningless without action that matches the words. Without leadership buy-in,…
Accessibility Quote: If you want better accessibility leaders, you need to offer a non-mamager career path
Leadership is not always about people management. Authentic accessibility leadership happens when people are allowed to push boundaries, innovate, and solve complex problems—often without ever having any people management responsibilities. For many in the accessibility field, their expertise, passion, and…
Accessibility that is not Maintained is not Accessible
Accessibility that isn’t maintained is not accessibility at all. Building accessible systems is just the first step. It’s not enough to get something accessible; you have to keep it accessible. If you don’t continue to review your websites, mobile apps,…
Accessibility is not a Light that Can be Flipped
As Maya Angelou wisely said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” This sentiment holds for accessibility, where feelings of exclusion can have a lasting…
The First Barrier Most Wheelchair-using Job Seekers Face isn’t a Staircase. It’s Bias Embedded by HR into a Hiring Algorithm that Filters us Out Before a Human Sees Our Resume
Digital barriers are blocking job opportunities for many qualified individuals. Unsupervised AI-based automated hiring tools are having severe, detrimental effects. The results of using rigid keywords, unfair rules, and outdated assumptions to select interview candidates without human review are very…
The Four Most Powerful Words that Should Come out of the Mouth of Any Manager after an Employee Discloses a Disability “How can I Help?”
Struggling to respond when an employee discloses a disability? You’re not alone. Many managers find themselves in this situation, unsure of the right approach. But with some guidance, you can navigate these conversations with confidence and empathy. Many managers freeze…
Deciding Whether or not to Disclose your Disability in a Job Interview
On the second to last Tuesday of October, which is National Disability Employment Awareness Month (NDEAM), I want to remind everyone of the tough decisions that disabled job seekers face every day. Deciding whether or not to disclose a disability…
Looking for a Job When You Have a Disability is Ridiculously Exhausting
Recently, I applied for a job. It was for a non-profit that specialized in providing job services for people with disabilities. So it makes sense that everything having to do with disability inclusion would be perfect, right? Yeah, about that.…