bike fall meme, three frames. Frame one: Cartoon person riding a bike, carrying a stick text says accessibility testing. Frame 2 cartoon person riding a bike puts stick through the spokes of the front bike wheel. Text says SaaS update during accessibility testing. frame three: cartoon man falls off bike and rolls around in pain. Text says ACR/VPAT

Accessibility testing in SaaS environments can be tricky with respect to timing

Accessibility testing in SaaS environments can be tricky with respect to timing. SaaS inherently allows many updates frequently, and does not have to adhere to a strict release schedule. ACR/VPATs our accessibility documentation for the public sector that document accessibility…
worrying about accessibility the day after you receive a demand letter is the most expensive and disruptive way to include people with disabilities.

worrying about accessibility the day after you receive a demand letter is the most expensive and disruptive way to include people with disabilities.

Too many companies ignore accessibility until they are threatened with litigation. That is the worst strategy, ever. “I didn’t know about accessibility” and “I didn’t get to it” are not excuses that will get your organization off the hook. alt:…
I am more than a diagnosis. I am a person with decades of lived experience as a woman with multiple disabilities. You cannot and should not try to simulate my lived experience.

I am more than a diagnosis. I am a person with decades of lived experience as a woman with multiple disabilities. You cannot and should not try to simulate my lived experience

At least once a week, I hear about some disability “advocate” using disability simulation to try to create empathy with non-disabled people. This is wrong in so many dimensions, and is even more irritating when that advocate says it’s OK…
You can take a perfectly accessible website, document or mobile application and break that accessibility with one poorly thought through update.

You can take a perfectly accessible website, document or mobile application and break that accessibility with one poorly thought through update.

Accessibility is never “one and done” That’s because code and content updates are never done. Every code and content change needs accessibility review. When accessibility is built into your culture, those reviews become second nature. When accessibility is a checkbox…
Two columns, each with five items in it. First column titled What People Think Accessibility is: 1. Eliminating complicated features 2. owned by DEI, Compliance and Accessibility Teams 3. Disability "Days" 4.Hiring People with Disabilities 5. Unnecessary, because "we don't have disabled customers" Second Column titled What Accessibility Actually is: 1. Using Disabled Personas, Performing Usability and Accessibility Audit. 2. Injecting Disability Inclusion Throughout the Organization 3. Baking Accessibility into all Organizational Activities, Every day. 4. Getting Disabled Employees Accommodations 5. User Research- Finding Disabled Customers, and Telling their Stories.

What People Think Accessibility is and What Accessibility Actually is

When people talk to accessibility professionals about how accessibility is about eliminating complicated features, tell them about the role using disabled personas and performing usability and accessibility audits pay in making products more usable for people with disabilities. When people…
Accessibility can only be implemented at the culture level in psychological safe organizations.

Accessibility can only be implemented at the culture level in psychological safe organizations

As companies begin looking at initiatives for the New Year, they may be thinking about how to improve their accessibility and disability inclusion. However, creating a culture that cares about accessibility and disability inclusion is difficult in an organization that’s…
Accessibility isn't complicated. People who do not understand accessibility over complicate it.

Accessibility isn’t complicated. People who do not understand accessibility over complicate it

For my second-to-last post of 2023, I want to answer one of the most common questions I get in my DMs – “How do I start with accessibility in an organization that has not yet valued this as part of…