Never say to a person with a disability what you wouldn't want said to yourself

Never Say to a Person with a Disability What You Wouldn’t Want Said to Yourself

When interacting with someone with a disability, it’s critical to consider the impact of your words. Often, well-meaning comments like “What happened to you?”, “Good for you!”, or “I can’t believe you’ve accomplished so much” are intended to be supportive.…
Toxic accessibility frequently starts with a lack of executive support.

Toxic Accessibility Frequently Starts with a Lack of Executive Support

When leaders don’t prioritize accessibility, those inactions speak way louder than any words they might say. People always want to claim that they are doing good, but those words are meaningless without action that matches the words. Without leadership buy-in,…
a meme showing Pablo Escobar waiting alone on a public chair with a written caption: "At a social event but nobody wants to talk about accessibility".

Accessibility Meme: Accessibility isn’t just my day job—it’s an everything, everywhere, all at once job.

Ever notice how accessibility professionals can’t turn it off? We’re not just talking about ramps and alt text at work—we’re out here obsessively auditing everything. Dinner party? I’m discussing the accessibility of the menu fonts. Wedding? I’m side-eyeing the aisle…
A tube of skin cream with poor colour choices for design

Accessibility Fail Friday: A tube of skin cream with poor color choices for design

WCAG does not apply to packaging. Or does it? The Web Content Accessibility Guidelines (WCAG) set the standard for digital accessibility, not physical items. But consider this: as soon as a web page of that packaging gets created, that web…
Wix landing page

Accessibility Triumph Thursday: Wix and Accessibility Journey

It’s #AccessibilityTriumphThursday, and today, we’re highlighting an unexpected contender: Wix. A few years ago, Wix was an accessibility dumpster fire. It was a platform notorious for poor accessibility combined with indifferent support for people with disabilities. It was close to…
Screenshot of segment of job application containing the following fields, all mandatory What's your citizenship/employment eligibility? 1. U. S Citizen/Permanent Resident 2. Non-citizen allowed to work for current employment 3. Non-citizen seeking work authorization 4. Others What's your level of education completed? 1. College-Doctorate College or University 1. University of San Francisco GPA (blank) Desired Salary (blank) Early Start date (blank)

Accessibility Fail Friday: Mandatory GPA Requirements can be a Significant Barrier to Success

I’m starting a new series today: #AccessibilityFridayFail On Fridays, I will post what I consider to be the biggest accessibility fail I have seen that week. This week’s entry comes from my job search, where I applied for a job…
A beautiful lady putting on a white suit in an office space with a written caption: "need disabled users to complete your survey? That's not my job today. "

Accessibility Meme: Controversial Statement It’s not my Job to Help you Publicize your Accessibility-Related Survey

Possibly controversial statement here. It’s not my job to help you publicize your accessibility-related survey. At least once a week, I get a request from a well-meaning graduate student asking me to help them get more responses to their survey.…
If you want better accessibility leaders, you need to offer a non-mamager career path.

Accessibility Quote: If you want better accessibility leaders, you need to offer a non-mamager career path

Leadership is not always about people management. Authentic accessibility leadership happens when people are allowed to push boundaries, innovate, and solve complex problems—often without ever having any people management responsibilities. For many in the accessibility field, their expertise, passion, and…
BBC home page showing Accessibility for Products Welcome The BBC Accessibility Team supports those who make digital products for the BBC. This website provides resources and documents to help the development of rich accessible products and services.

Accessibility Triumph Thursday: BBC’s Consistent Accessibility and Inclusive Design

By popular request, #AccessibilityTriumphThursday will accompany #AccessibilityFailFriday I may need some help identifying triumphs. Unfortunately, the fails to outweigh them by quite a bit. Feel free to DM me with accessibility Triumph nominations. People frequently ask me what is a…