worrying about accessibility the day after you receive a demand letter is the most expensive and disruptive way to include people with disabilities.

worrying about accessibility the day after you receive a demand letter is the most expensive and disruptive way to include people with disabilities.

Too many companies ignore accessibility until they are threatened with litigation. That is the worst strategy, ever. “I didn’t know about accessibility” and “I didn’t get to it” are not excuses that will get your organization off the hook. alt:…
I am more than a diagnosis. I am a person with decades of lived experience as a woman with multiple disabilities. You cannot and should not try to simulate my lived experience.

I am more than a diagnosis. I am a person with decades of lived experience as a woman with multiple disabilities. You cannot and should not try to simulate my lived experience

At least once a week, I hear about some disability “advocate” using disability simulation to try to create empathy with non-disabled people. This is wrong in so many dimensions, and is even more irritating when that advocate says it’s OK…
You can take a perfectly accessible website, document or mobile application and break that accessibility with one poorly thought through update.

You can take a perfectly accessible website, document or mobile application and break that accessibility with one poorly thought through update.

Accessibility is never “one and done” That’s because code and content updates are never done. Every code and content change needs accessibility review. When accessibility is built into your culture, those reviews become second nature. When accessibility is a checkbox…
Two columns, each with five items in it. First column titled What People Think Accessibility is: 1. Eliminating complicated features 2. owned by DEI, Compliance and Accessibility Teams 3. Disability "Days" 4.Hiring People with Disabilities 5. Unnecessary, because "we don't have disabled customers" Second Column titled What Accessibility Actually is: 1. Using Disabled Personas, Performing Usability and Accessibility Audit. 2. Injecting Disability Inclusion Throughout the Organization 3. Baking Accessibility into all Organizational Activities, Every day. 4. Getting Disabled Employees Accommodations 5. User Research- Finding Disabled Customers, and Telling their Stories.

What People Think Accessibility is and What Accessibility Actually is

When people talk to accessibility professionals about how accessibility is about eliminating complicated features, tell them about the role using disabled personas and performing usability and accessibility audits pay in making products more usable for people with disabilities. When people…
Accessibility can only be implemented at the culture level in psychological safe organizations.

Accessibility can only be implemented at the culture level in psychological safe organizations

As companies begin looking at initiatives for the New Year, they may be thinking about how to improve their accessibility and disability inclusion. However, creating a culture that cares about accessibility and disability inclusion is difficult in an organization that’s…
Accessibility isn't complicated. People who do not understand accessibility over complicate it.

Accessibility isn’t complicated. People who do not understand accessibility over complicate it

For my second-to-last post of 2023, I want to answer one of the most common questions I get in my DMs – “How do I start with accessibility in an organization that has not yet valued this as part of…
the most important disability inclusion starting point is knowing the organizational self-identification rate of employees with disabilities.

The Most Important Disability Inclusion Starting Point is Knowing the Organizational Self-Identification Rate of Employees with Disabilities. You Can’t Improve What You Don’t Measure

It’s time to make some New Year’s accessibility resolutions. Before you get started, remember that your leadership will likely want you to prove objective improvements before giving you money to spend. Measuring where you are is the first step to…
Slighly Asian-appearing smiling and slightly suprirsed looking young man outdoors holding a book. A butterfly is floating above the book. The meme say "That feeling when you get to remove a defect from an ACR/VPAT" The word "Defect" appears below the butterfly

Accessibility Meme: A common accessibility New Year’s Resolution is updating ACR/VPAT documentation

A common accessibility New Year’s Resolution is updating ACR/VPAT documentation. ACR stands for Accessibility Conformance Report and VPAT stands for Voluntary Product Accessibility Template. Having the same defects show up in consecutive ACR/VPATs is a sign that the accessibility team…
newsletter-icon-enveloppes

Yes, I know you hate these dialogs. Me too. But you are here for a reason, which is probably to read one of my articles without having to pay for a Medium members. And I’m good with that. I'm just asking for your email so when my book is for sale (ETA Feb 2021) I can let everyone know.

And if I ever get my newsletter started, I can let you know about that too. Here are my promises to you:

1. I promise never to give away or sell your email

2. I promise never to email you more than once per month

3. I promise to only ever email you about accessibility/disability-related issues

4. You can put a fake email in (please make it foo@bar.com to make it easy for me to filter out) or unsubscribe any time you want.

You have Successfully Subscribed!