Old-fashioned balance scale, with cartoon images of employees on one side, and contractors on the other

Accessibility Contractors Have Their Place-But It’s Not Everywhere

The all-contractor “accessibility team” has become an increasingly common pattern in organizations trying to build some semblance of an accessibility program while avoiding headcount limits and long-term commitment in expensive locations. While it appears to be an attractive shortcut, unless…
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Keyboard and pink pen next to a sign that says #TREND Photo by Walls.io on Unsplash

Five accessibility trends to watch in 2026

Accessibility methodology continues to mature. In many organizations, it is moving beyond ad hoc remediation toward more structured, repeatable practices. Even as enforcement signals vary by region, organizations that operate across jurisdictions or sell into markets with stronger accessibility expectations…
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Cartoon of a man and a woman standing on either side of a notepad that says FINE $$$ with money icons.

Everyone Loses When Paying Fines Becomes a Business Strategy

Compliance failures are triggering urgency or internal organizational reckoning less frequently. Instead, they prompt budgeting discussions, legal modeling, and risk acceptance exercises. Fines, legal fees, and settlement agreement costs are appearing in budgets. Legal teams estimate exposure ranges. Finance teams…
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A robotic hand puts a note saying “You’re fired” into a human hand

AI will Eliminate the Need for Accessibility Professionals? I think not

Every day, there are more articles about AI replacing people in tech. Accessibility testers, who are very often viewed as “unnecessary overhead,” are not escaping this treatment. It was this “we can replace accessibility testers with software” strategy that made…
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BrokenLift.org landing page.

Accessibility Triumph Thursday: BrokenLifts.org

This week, I want to highlight the BrokenLifts.org website. BrokenLifts is a grassroots initiative providing real-time information about out-of-service elevators in Berlin’s public transportation system. For wheelchair users and others who depend on elevators, this resource saves people from wasted…
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Uncle Roger talking with his two hands raised towards his head with a written caption: Post an accessibility statement immediately after receiving a demand letter? " beneath the photo is the second caption: Haiya"

Accessibility Meme Monday: Post an accessibility statement immediately after receiving a demand letter?

I saw an accessibility consulting agency share advice on responding to an accessibility demand letter. Recommendations 1 and 2 were spot on: consult a lawyer and an accessibility specialist. However, Recommendation 3 is something I would never endorse. Of course,…
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DEI is about investing in equity and valuing people over profits. stop farming it as a question of process or policy.

DEI is about investing in equity and valuing people over profits. stop farming it as a question of process or policy.

If you claim to hate DEI, what you are actually saying is you don’t believe people who identify as members of underrepresented communities should be treated equally. If that realization makes you uncomfortable, sit with it for a while. Stop…
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