You can spend a small amount of money on accessibility and be VERY effective, or a huge amount of money and not make a dent in the backlog

You can spend a small amount of money on accessibility and be VERY effective, or a huge amount of money and not make a dent in the backlog

Last week, I introduced the concept that accessibility is a culture to be built, not a problem to be solved. Apparently it resonated with a lot of people because I got thousands of reactions and Krispy Kreme actually include this…
when you can’t expense a stapler, but you can make accessibility decisions that cost your company hundreds of thousands of dollars

when you can’t expense a stapler, but you can make accessibility decisions that cost your company hundreds of thousands of dollars

At the end of the day, it doesn’t matter whether the decision to be inaccessible, was made deliberately or by accident. The legal costs, rework, and opportunity costs can be astronomical. Alt: Fry from Futurama “shut up and take my…
I don’t always test accessibility, but when I do, I only test with screen readers

I don’t always test accessibility, but when I do, I only test with screen readers

The majority of the WCAG guidelines have to do with vision loss. That doesn’t mean that vision loss is the only thing that accessibility teams should be focused on. It means that it’s extremely difficult to take some thing that…
bike fall meme, three frames. Frame one: Cartoon person riding a bike, carrying a stick text says accessibility testing. Frame 2 cartoon person riding a bike puts stick through the spokes of the front bike wheel. Text says SaaS update during accessibility testing. frame three: cartoon man falls off bike and rolls around in pain. Text says ACR/VPAT

Accessibility testing in SaaS environments can be tricky with respect to timing

Accessibility testing in SaaS environments can be tricky with respect to timing. SaaS inherently allows many updates frequently, and does not have to adhere to a strict release schedule. ACR/VPATs our accessibility documentation for the public sector that document accessibility…
worrying about accessibility the day after you receive a demand letter is the most expensive and disruptive way to include people with disabilities.

worrying about accessibility the day after you receive a demand letter is the most expensive and disruptive way to include people with disabilities.

Too many companies ignore accessibility until they are threatened with litigation. That is the worst strategy, ever. “I didn’t know about accessibility” and “I didn’t get to it” are not excuses that will get your organization off the hook. alt:…
I am more than a diagnosis. I am a person with decades of lived experience as a woman with multiple disabilities. You cannot and should not try to simulate my lived experience.

I am more than a diagnosis. I am a person with decades of lived experience as a woman with multiple disabilities. You cannot and should not try to simulate my lived experience

At least once a week, I hear about some disability “advocate” using disability simulation to try to create empathy with non-disabled people. This is wrong in so many dimensions, and is even more irritating when that advocate says it’s OK…
You can take a perfectly accessible website, document or mobile application and break that accessibility with one poorly thought through update.

You can take a perfectly accessible website, document or mobile application and break that accessibility with one poorly thought through update.

Accessibility is never “one and done” That’s because code and content updates are never done. Every code and content change needs accessibility review. When accessibility is built into your culture, those reviews become second nature. When accessibility is a checkbox…
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