Architectural blueprint with several cartoon characters, construction equipment, and a partially built house

Behaviors to Achieve Accessibility Program Excellence

In a previous article, I highlighted activities that I think help people become good (or better) accessibility managers through improving their objective accessibility knowledge. While the activities identified in that article will provide individuals with a baseline of objective accessibility knowledge,…
Wooden sign post showing three directions: This Way, That Way, and the Other Way

Where is the best organizational location for Accessibility?

Accessibility is the little red hen of the business world. Almost everyone wants the accessible experience, however, not everyone wants the responsibility of making that happen. Complicating matters is that not all potential locations for an accessibility team are the…
Cardboard with post-it note — Time for New Content

Inaccessible Third-party Content and Code — Why it is Important, and How to Address it

In the United States, various parts of the federal government have made it painfully and consistently clear in its rulings that the federal government doesn’t care who created inaccessible content or code, if it’s on your site, then the site…
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