Make a New Year’s Resolution to add anti-ableism to your skillset from 2021 going forward. As I start to think about the standard “year-end” / wrap-up articles related to accessibility, this one seems pretty obvious. We need more people to…
My top 10 favorite disability/ accessibility articles of the year
Picking your favorite articles when you’ve written 145 of them in the past 12 months is like picking your favorite kids. After I was named the UX Collective Medium author of 2020, I was asked on LinkedIn to post a list…
Accessibility Charlatans
You might be dealing with an accessibility charlatan if they have a pattern of doing any of these things. Many IT and diversity/inclusion professionals are now advertising themselves as digital accessibility subject matter experts without any relevant credentials or experience. Any time…
Got sued over website accessibility?
Don’t count on being able to recoup those costs from someone else. This article is not legal advice. This is a general opinion article and should not be relied upon for any legal situation. Always consult an attorney who specializes…
This Week in Accessibility: First lawsuit filed over lack of captions in VR
This most recent accessibility litigation evolution has been predicted for the past couple of years by ADA legal experts. Dylan Panarra v. HTC Corp — Case 6:20-cv-06991, Filed 11/18/20 in the United States District Court, Western District of New York.…
Accessibility certifications: separating what IS good from what just sounds good
Certification is: a standardized method with a formal process that individuals use to demonstrate that they are qualified at a specific level in particular knowledge or skills. Hiring managers use certifications to identify candidates that possess the skills the organization…
“Anything else you want to tell us?” is not a valid substitute for “do you need an accommodation?”
Stop using conference registration forms, submission portals, and platforms that discriminate against people with disabilities. In the first of two articles I have recently published on accommodations, I addressed what accommodations are. The second focused on what can happen when an organization…
#DCX: Disabled Customer Experience
Anyone with a disability has endless stories about being treated differently SOLELY on their PwD status. #DCX tracks those stories. Having had a life-long mobility disability, I think I’ve heard it all, and then it never ceases to fail that…
Received an accommodations request? Think twice before turning it down.
This is Part 2 of a two-part article. Read Part 1, The Manager’s Practical Guide to Handling an Employee Newly Diagnosed With a Disability here. What are accommodations? An “accommodations request” is as simple as an individual communicating the following type…
Your first attempt at making anything accessible will be awful
Don’t use this as an excuse. Even awful is better than 98 % of what other people are doing. My primary goal in life is to convince people to make things accessible, which is defined as making products and services…