Tightly related but very independent UI/UX/CX concepts. Definitely NOT interchangeable. I saw a post on LinkedIn this week that said “you can’t have usability without accessibility.” However, it is my belief that the converse — “you can’t have accessibility without…
Accessibility Abbreviations and Acronyms
So. Many. TLAs (Three Lettered Acronyms). This guide may help demystify some of it. ACA: Affordable Care Act or Accessible Canada Act depending on context. “The ACA must comply with the ADA not the ACA” is actually a legit sentence.…
Retaining employees with disabilities
The final part of the “employing people with disabilities” puzzle is creating an environment that supports their success Final part of a three-part article. Read part one (on recruiting) and part two (on policies) Attracting candidates with disabilities and having supportive policies solves just…
Policies that support employment of people with disabilities
Attracting candidates with disabilities is just one part of the complete “increasing representation of employees with disabilities” conundrum. Policies supporting PwDs is the next part Part 2 of a three-part article. Read Part 1 on policies impacting employees with disabilities and Part 3 (retaining…
Attracting candidates with disabilities
Finding qualified candidates with disabilities and giving them an opportunity to thrive and be successful is easier said than done. Part 1 of a three-part article. Read Part 2 (on employment policies related to people with disabilities and Part 3 (on retaining employees with…
ADA lawsuit costs are WAY more than just the settlement
When performing accessibility risk assessment, there are many costs you must include in your calculations in addition to plaintiff payouts Karl Groves wrote an amazing article this week on the ROI on Accessibility. This is a topic near and dear to my…
This Week in Accessibility: White v. Square
This case ends the hope of remaining inaccessible for Domino’s or any other organization who wants to do business in California or with Californians It’s not an accessibility case. White is a bankruptcy lawyerwho wasattempting to access Square’s internet-based services…
Having a VPAT is not the same thing as being accessible
Companies that view VPATs as a “checkbox” exercise frequently confuse the two. In reality, VPATs can be chock-full of exceptions that block people who use assistive technology from getting in the front door. I try to write thoughtful, sometimes geeky…
Accessibility and Open Source
Open Source projects can improve adoption and spread the “accessibility love” if they make their base code work for people with disabilities. Contributors can help. More and more companies are either consuming or producing open source software. However, very few…
How Open Floor plans Discriminate against People with Disabilities
A recent article in the NY Times about “secret spaces” made me think about floor space layouts in business settings. I am NOT suggesting you copy any of the implementation details or style from the NY Times article. I merely cite it…







