Is your job application process accessible to people with disabilities? If not, you may be in some serious legal jeopardy. More and more companies in a dizzying variety of industries and organization types are funneling job applications to an online…
Radical Candor about Accessibility Day-to-day Job Responsibilities
Some days you get to tilt windmills, some days the windmills tilt you So far in the category of “accessibility as a career”, I’ve written articles about: Self-study tips for qualifying to work in accessibility Questions managers should be asking if they…
Personas with Disabilities
Some people love personas. Some people hate them. But if if you have personas, and they are 100 % able-bodied, you are doing everyone a disservice Most articles on personas fall into one of three categories: Some articles think personas…
This Week in Accessibility: People with Disabilities as Whistleblowers
Can people with disabilities sue as whistleblowers when government contractors fail to deliver accessible goods and services? The short answer appears to be yes. The phases of accessibility lawsuits as I see them: Phase 1: PwDs suing website owners (2006-current)…
Stop saying there are no federal accessibility standards
Not only is that wrong, that type of ignorance makes the person stating it look amazingly uninformed and biased against people with disabilities. I just read yet another article, this time quoting a New York state government official claiming “there…
This Week in Accessibility: Hertz v. Accenture
How a non-accessibility case could influence future accessibility litigation At its core (if you believe plaintiff Hertz) this lawsuit filed in New York federal court (SDNY) is about regular run-of-the-mill crappy software development, bad project management, broken promises, and a complete failure…
Stop doing “Walk Throughs” and Start doing “Roll Throughs”
Using a “growth mindset” to understand the point of view of someone with a disability may help you identify issues before there are complaints. There are two types of mindsets according to Dr. Carol Dweck. The first is a fixed…
Interview Questions Accessibility Professionals should ask
How can you tell if your potential future employer is committed to improving things for people with disabilities or if they are just #Diversish. A couple of months back, I wrote an article listing questions and behaviors that I thought were important…
Make People with Disabilities Part of your Accessibility Testing Program
Do you have an optimal accessibility testing program abilities mix? Let’s say you need surgery. You go to a surgeon in your insurance network. “Sure I can do this surgery,” the surgeon says. “How many times have you done this…
This Week in Accessibility: Mendez v. Apple
A rare defendant victory. Will this change the strategy for either plaintiffs or defendants in accessibility lawsuits and can other’s duplicate this outcome? The Complaint Mendez complained generally that when she visited Apple’s website, she encountered multiple, but unspecific access…