Blurred background in black and white with people in an IT center, foreground is an icon of a building with the words “Credit Union” in white underneath

This Week in Accessibility: Griffin v. Dept. of Labor Credit Union

Another rare defendant’s victory, but really not substantially different than Diaz v. Kroger Serial plaintiffs in digital accessibility lawsuits tend to choose a subsection of potential defendants, then sue as many of them as they can. These are frequently referred to as…
A real dumpster fire (from which the term “dumpster fire” was coined)

How to identify a Toxic Accessibility Culture, and what you can do about it

A broken organizational culture makes everything disability-related harder, from implementing accessibility projects to getting critical support to move the disability / accessibility needle forward Urban dictionary defines “Dumpster Fire” as: 1. A complete disaster. 2. Something very difficult that nobody wants…
Cartoon young man kicking a can

Accessibility Debt — What is it? How to pay it off ???

Sometimes, accessibility isn’t important until suddenly it is. The accessibility paradigm shift from “yeah, eventually” to being included as part of “business as usual” usually derives from one of the following occurances: a lost sales opportunity over lack of accessibility…