The article “Best Chrome Plugins Designers should be using” did not contain any accessibility plugins. There, I fixed that for you 🙂 Designers have their choice of countless tools, many of which are convenient plugins that are integrated with Chrome.…
Serving Customers with Disabilities
Whether it’s in-person, by phone, chat or e-mail, anyone in a customer-facing role should receive training specifically on how to serve customers with disabilities without being offensive. Almost every business has opportunities to interact with people with disabilities. Some succeed,…
This Week in Accessibility: ADA lawsuits alleging defendants trespassed onto digital devices
What are the potential ramifications if your users with disabilities can’t access consent notice information ? Number five on my list of ten things to consider when prioritizing accessibility defects for remediation is: Are the accessibility defects on a page where there…
Accessibility Retrospectives
Reflect on your wins and identify things you wish had gone differently An agile retrospective (sometimes called a post-mortem) is a gathering of interested and involved parties at the end of a sprint to review the project’s events and learn…
Accessibility and Usability
Tightly related but very independent UI/UX/CX concepts. Definitely NOT interchangeable. I saw a post on LinkedIn this week that said “you can’t have usability without accessibility.” However, it is my belief that the converse — “you can’t have accessibility without…
Dark UI themes are new and cool — but are they accessible?
Dark mode is one of those new, hot design features that is generating a lot of “buzz”. Apple and Slack, for example, have been pushing dark themed pages hard lately. However, it appears that not much thought has been given…
Accessibility and Motion
How to design the delightful user experience you want for your sighted / non-motion sensitive users, without triggering distraction, nausea and migraines in the rest of us “Moderation in all things is the best policy.” – Roman comic dramatist Plautus…
Accessibility Abbreviations and Acronyms
So. Many. TLAs (Three Lettered Acronyms). This guide may help demystify some of it. ACA: Affordable Care Act or Accessible Canada Act depending on context. “The ACA must comply with the ADA not the ACA” is actually a legit sentence.…
Retaining employees with disabilities
The final part of the “employing people with disabilities” puzzle is creating an environment that supports their success Final part of a three-part article. Read part one (on recruiting) and part two (on policies) Attracting candidates with disabilities and having supportive policies solves just…
ADA lawsuit costs are WAY more than just the settlement
When performing accessibility risk assessment, there are many costs you must include in your calculations in addition to plaintiff payouts Karl Groves wrote an amazing article this week on the ROI on Accessibility. This is a topic near and dear to my…