A few simple, proactive steps will help reduce the chance of this terrible event from occurring on your watch. I recently attended a large public event hacked by someone making racist, sexist, homophobic remarks. It was the kind of event…
Accessibility Charlatans
You might be dealing with an accessibility charlatan if they have a pattern of doing any of these things. Many IT and diversity/inclusion professionals are now advertising themselves as digital accessibility subject matter experts without any relevant credentials or experience. Any time…
Got sued over website accessibility?
Don’t count on being able to recoup those costs from someone else. This article is not legal advice. This is a general opinion article and should not be relied upon for any legal situation. Always consult an attorney who specializes…
This Week in Accessibility: First lawsuit filed over lack of captions in VR
This most recent accessibility litigation evolution has been predicted for the past couple of years by ADA legal experts. Dylan Panarra v. HTC Corp — Case 6:20-cv-06991, Filed 11/18/20 in the United States District Court, Western District of New York.…
Accessibility certifications: separating what IS good from what just sounds good
Certification is: a standardized method with a formal process that individuals use to demonstrate that they are qualified at a specific level in particular knowledge or skills. Hiring managers use certifications to identify candidates that possess the skills the organization…
“Anything else you want to tell us?” is not a valid substitute for “do you need an accommodation?”
Stop using conference registration forms, submission portals, and platforms that discriminate against people with disabilities. In the first of two articles I have recently published on accommodations, I addressed what accommodations are. The second focused on what can happen when an organization…
#DCX: Disabled Customer Experience
Anyone with a disability has endless stories about being treated differently SOLELY on their PwD status. #DCX tracks those stories. Having had a life-long mobility disability, I think I’ve heard it all, and then it never ceases to fail that…
Received an accommodations request? Think twice before turning it down.
This is Part 2 of a two-part article. Read Part 1, The Manager’s Practical Guide to Handling an Employee Newly Diagnosed With a Disability here. What are accommodations? An “accommodations request” is as simple as an individual communicating the following type…
Your first attempt at making anything accessible will be awful
Don’t use this as an excuse. Even awful is better than 98 % of what other people are doing. My primary goal in life is to convince people to make things accessible, which is defined as making products and services…
Organizations with $33 Billion in annual revenue were sued over accessibility in one week last month
2020 accessibility lawsuits are on track to be close to 50 % higher than either 2018 or 2019. This article reviews a single week’s worth of those lawsuits. PACER is the go-to tool for lawyers wanting information about the status…