Most of the time, accessibility programs usually don’t fail suddenly; they quietly stall. Fewer people are trained, bug fixing slows down, and the accessibility dashboard (which executives no longer watch) plateaus. In extreme cases, accessibility can revert from a program…
How to Avoid Boiling the Accessibility Ocean
Accessibility is often framed as a gigantic task that requires attention to everything at once. People sometimes describe that type of endless activity as “boiling the ocean.” The phrase reflects how things feel when accessibility relies on a small group…
Accessibility Contractors Have Their Place-But It’s Not Everywhere
The all-contractor “accessibility team” has become an increasingly common pattern in organizations trying to build some semblance of an accessibility program while avoiding headcount limits and long-term commitment in expensive locations. While it appears to be an attractive shortcut, unless…
Five accessibility trends to watch in 2026
Accessibility methodology continues to mature. In many organizations, it is moving beyond ad hoc remediation toward more structured, repeatable practices. Even as enforcement signals vary by region, organizations that operate across jurisdictions or sell into markets with stronger accessibility expectations…
2026 Accessibility hiring looks busy, yet the patterns show underlying weakness
Accessibility job postings are up. On a11yjobs.com, even at the end of the year, when things typically slow down, the volume differs meaningfully from what it was even six months ago. Recently, I saw 17 new roles in a single day.…
Everyone Loses When Paying Fines Becomes a Business Strategy
Compliance failures are triggering urgency or internal organizational reckoning less frequently. Instead, they prompt budgeting discussions, legal modeling, and risk acceptance exercises. Fines, legal fees, and settlement agreement costs are appearing in budgets. Legal teams estimate exposure ranges. Finance teams…
The Accessibility Manager Moment No One Warns You About
The demand letter/lawsuit lands first. The questions come next. “Why didn’t anyone tell me?” one or more of the CEO / COO / CFO / Corporate Counsel asks, genuinely surprised. If you work in accessibility leadership, you already know the…
Why I Don’t Call Myself an Accessibility Expert
I’ve been working in the fields of disability inclusion and digital accessibility for over two decades. I’ve filed thousands of bugs. I’ve led accessibility programs at major tech companies. I’ve served on standards committees. I’ve written hundreds of articles and…
AI will Eliminate the Need for Accessibility Professionals? I think not
Every day, there are more articles about AI replacing people in tech. Accessibility testers, who are very often viewed as “unnecessary overhead,” are not escaping this treatment. It was this “we can replace accessibility testers with software” strategy that made…
Accessibility Triumph Thursday: BrokenLifts.org
This week, I want to highlight the BrokenLifts.org website. BrokenLifts is a grassroots initiative providing real-time information about out-of-service elevators in Berlin’s public transportation system. For wheelchair users and others who depend on elevators, this resource saves people from wasted…









